First and foremost, Bellwether is a services company. Over two thirds of our employees spend their time providing professional or technical services to our clients. Our focus is on implementing, managing, and supporting technology as intelligently as possible. Our goal is to provide the best service at an affordable price.
activenet is our line of managed services. From activenet basic, which consists of continuous network auditing and monitoring, to activenet complete, which includes everything it takes to manage and support a network for a fixed fee, we have a managed service to suit any set of needs.
For day to day user support, we offer helpnet, our locally staffed remote helpdesk. Whether someone needs help cleaning viruses and spyware, performing a mail merge, or simply figuring out why his computer is running slowly, a quick call to (504) 588-2005 is the answer. Our cutting edge software allows our systems engineers to immediately remote control any client's computer to troubleshoot a problem or walk a user through a process.
Our blocktime program is for those clients who want traditional, hourly support. By purchasing time up front, clients receive a discount and streamlined billing process.
When it comes to reliability, performance, and support our managed internet service is second to none. We offer sDSL and T-1 Internet connections at a range of bandwidths. And unlike most Internet providers, our support does not stop at the router. When there's a problem, whether it's in the circuit, the firewall, or the PC, we will not stop working until it's fixed.
