Effective help desk services are critical during this time of increased remote work.
Employees can no longer ask the person sitting next to them for help. Instead, they have to figure out a solution on their own or contact the help desk. Unfortunately they are often underwhelmed by the response that they get.

Largest New Orleans IT Company built on service, growing with cybersecurity expertise
 

NEW ORLEANS, LA (August 5, 2020) – New Orleans IT company Bellwether Technology will mark its 40th anniversary of exceptional IT service to the Gulf South on August 1st.

The world is adapting and reacting. With companies asking staff to practice social distancing in response to the current pandemic, both employees and managers realize the challenges ahead to ensure business continuity.

While the phenomenon of “social distancing” addresses the immediate issue, practicing social distancing might not work for businesses in the long term if they do not learn to maintain productivity standards.

Applying a Technology Edge
There is no denying that technology has been driving improvements and innovation across different global industries for decades. Although the adoption of many technological solutions may seem disruptive at first, they are essential investments that help enterprises gain an edge.

COVID-19 is now a global pandemic. Millions of people are affected as countries go on lockdown to halt the spread of the disease. Many employees are forced to work from home. That’s why there’s a sudden surge in demand for cloud services worldwide. Can the web infrastructure survive this pandemic, too?

Even before the pandemic, many companies were already turning to online productivity and collaboration tools for their business.

Version 1 of the much anticipated Cybersecurity Maturity Model Certification (CMMC) framework was release by the Pentagon on January 31. Many news outlets are reporting that, "All DoD contractors must be certified by 2025." This is a correct statement, but a misleading timeline.

Overall, small businesses face more challenges as compared to established setups. And the one area they tend to overlook is technical support.

Whether it is a multi-office law firm, or any other business, lack of tech support may lead to an unprecedented financial crisis.

Whether it is about developing an application, managing a network or even organizing files, security guidelines are essential. The organizations that keep their security guidelines aligned and in place from the start not only can assess their options but also make reasonable decisions based on the type of industry and the sensitivity of the information.

Whether you run a small business or a big enterprise, a well-planned technology strategy is vital.  It enables your company to employ an extensive business strategy. The best technology strategies do much more than allow businesses to plan their operational tasks; it mainly helps shape them.

There is no denying that technology has evolved considerably over the last few decades. And if you are a startup or a small business, your IT department may not be able to manage the pace of advanced innovations. It may make your company’s IT more reactive and vulnerable rather than proactive.

Cybersecurity is one of the most common concerns of the interconnected world today. As more organizations and companies transition their operation data online, the volume of cyber attacks has escalated as well.

According to a recent report, the number of cyber attacks in the past two years has nearly doubled.

IT policies and procedures play a strategic and crucial role in making sure that the company’s corporate information is safe. Know that policies can address requirements to protect confidential information from unauthorized access, disclosure, corruption, loss, and interference in both physical and electronic formats.

Choosing a reliable service for your company’s IT needs saves you a lot of money and time. Plus, the common pitfalls of poorly chosen IT services and technology can lead to frustration, capital loss, and low adoption rate. Even worse, you can get stuck with a long- term contract for IT services that are useless for your company.

Imagine working with a blindfold on your eyes. You’ll constantly be thinking about your next step. Not only will you have to search for which direction you should take the next step but also you will waste a lot of time while doing so. It is a perfect analogy to describe what it is like to work without standardization and documentation.