Help Desk Services: A Work from Home Necessity

Effective help desk services are critical during this time of increased remote work.
Employees can no longer ask the person sitting next to them for help. Instead, they have to figure out a solution on their own or contact the help desk. Unfortunately they are often underwhelmed by the response that they get.

Pandemic Tests Cloud Services

COVID-19 is now a global pandemic. Millions of people are affected as countries go on lockdown to halt the spread of the disease. Many employees are forced to work from home. That’s why there’s a sudden surge in demand for cloud services worldwide. Can the web infrastructure survive this pandemic, too?

Even before the pandemic, many companies were already turning to online productivity and collaboration tools for their business.

Clarifying the CMMC Timeline

Version 1 of the much anticipated Cybersecurity Maturity Model Certification (CMMC) framework was release by the Pentagon on January 31. Many news outlets are reporting that, "All DoD contractors must be certified by 2025." This is a correct statement, but a misleading timeline.