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Is My IT Company Understaffed?

Is My IT Company Understaffed?

When you’re disappointed with the service and results that you’re getting from your IT support company, it’s hard to pinpoint exactly why but one reason could be that they’re understaffed. The decline may have happened over a period of years or perhaps you’re a year into your relationship and it’s become apparent that the IT company can’t deliver what they promised. Either way, when your IT company is understaffed, it shows up in your business as frustration, recurring problems, and plain incompetence. Is this happening to you? IT keeps fixing the same issues. We never know when we’ll get a […]

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Cybersecurity

Like much of IT, cybersecurity is not a one-size-fits-all proposition. The comprehensive approach that large enterprises should employ to identify and address risks and detect and respond to attacks is often out of reach for small businesses. Yet as the frequency and impact of cyberattacks on businesses of all sizes continues to grow, the typical small-business approach of taking the usual precautions and hoping for the best is proving to be inadequate. Many small-business owners are willing to do more to improve their cybersecurity but don’t know what else to do.  The number of options — whether products or services […]

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Not Just Core Networks: The New Role of IT Services

Demands have changed in this cloud-based world. As the cloud and other developments continue to change the ways small businesses deploy and use technology, IT departments must adapt. Long gone are the days when most IT environments looked the same — a few Windows servers in a closet and a Windows PC on every desk — when all the IT department had to worry about managing core networks. Now we see a variety of different approaches and an overwhelming number of available applications. As a firm believer in technology’s ability to make a meaningful difference in a typical small business’s […]

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The Mobile Device Security Risk

What’s your business’ policy for dealing with mobile device security? The immense popularity of mobile devices is inescapable, yet most small businesses have given little real thought to how best to manage them. Until recently, I shared the opinion that there often isn’t much to worry about. The amount of corporate data on mobile devices was limited (most of it to email) and we can usually remotely erase a lost device, thereby dealing with the most obvious threat. But as the usage of mobile devices has grown, so have the amount and types of sensitive information that they contain. Cloud-file […]

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