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5 Things You Didn’t Know You Could Do with Microsoft Teams

5 Things You Didn’t Know You Could Do with Microsoft Teams

How has your day-to-day work life changed since the COVID-19 pandemic. Chances are good that you’re a lot more comfortable with online meetings and you’ve adopted Teams as your favorite meeting app. Teams usage blew up as the pandemic sent droves of people into remote working. In fact, from March to June 2020, Teams use grew more than 894%. Depending on how your organization is working these days, you may still be relying on Teams for meetings for your onsite and remote workers, but have you discovered what else Teams can do to help everyone work more efficiently? Teams is […]

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Space to Learn – Spotlight on Ryan

Space to learn - spotlight on Ryan

Ryan had been tinkering with PowerShell to do individual tasks for several years before he started working on the service desk for Bellwether. Although creating automations wasn’t technically in his job description at the time, he was curious to see what he could do with PowerShell and he asked for the opportunity to experiment. What he received was space to learn. Fast forward to the present, and Ryan is neck-deep in PowerShell every day as a Security Automation Engineer. You might say that discovering this application has led Ryan to his calling but he’s not just a fan. He’s fanatic […]

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Nonprofit President’s Bad Feeling About IT and What She Did About It

Nonprofit President’s Bad Feeling About IT and What She Did About It

Shelley* had been working for Onsite Health* as a consultant for several years when she was asked to lead the nonprofit as President. She accepted, excited to use her experience and skills in a new capacity. Along with her enthusiasm, however, Shelley had a bad feeling about the organization’s IT situation. Technology is important to anyone using the internet to communicate and conduct business. As a healthcare entity, Onsite Health’s compliance with HIPAA regulations is essential. But it wasn’t just security that Shelley was concerned about. She thought that they were missing out on opportunities to use technology to enable […]

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Bellwether Technology Corporation’s Security Operations Manager Earns CISSP Credential

Bellwether Technology Corporation’s Security Operations Manager Earns CISSP Credential

(December 5, 2022 – New Orleans, LA) Corey Crossman, Security Operations Center Manager at Bellwether Technology Corporation, is now a Certified Information Systems Security Professional (CISSP). Earning this certification not only validates Corey’s depth of knowledge about cybersecurity tactics but demonstrates his ability to lead a team in the creation and implementation of an effective cybersecurity strategy. The criteria to become a CISSP includes a successful score on the rigorous certification exam, plus work experience in the cybersecurity field, and a personal pledge to follow the code of ethics established by the certification body (ISC)2. “Although I’ve been working in […]

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Online Portal Facilitates Communications for Bellwether Clients

Online Portal Facilitates Communications for Bellwether Clients

What technology issues are our employees having? Are they getting the help they need? What’s coming up next on our IT roadmap? These are all examples of questions that the main contacts at each of our client companies can quickly answer inside of our online communications portal. Individual users can also get information that’s pertinent to them, whether it’s the status of a support request or a new training program that’s been assigned to them by their manager. The portal can even make client operations more efficient. For example, when it’s time to onboard new employees, requests for the hardware […]

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Signs You’ve Outgrown Your IT Support Provider

Signs You've Outgrown Your IT Support Provider

How does an IT support relationship go bad? It could be that you’ve outgrown your provider. It’s hard to know for sure if that’s the cause of your problems because the signs can be subtle. What’s more, the situation didn’t happen overnight but crept up on you slowly. Everything was great when you first started working together, but now you feel like you’re on a plateau, or maybe even going backwards. And that’s not just IT, but your whole business. When you outgrow your IT provider, it means that your needs are more than they can handle. It could be […]

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Here to Help – Spotlight on Ross

Here to Help Employee Spotlight on Ross

There’s often an audible sigh of relief heard over the phone, when Ross responds to a client support request and the person on the other end knows that their problem is going to be taken care of… fast. As a Support Specialist at Bellwether, Ross troubleshoots client issues all day long. The pace is fast as he moves from problem to problem, ranging from a simple password reset to a networking issue, but he loves it and can’t imagine doing anything else. Ross enjoys the variety that comes with each day, and he feels that the company sets him up […]

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Why Is My IT Support Company So Slow?

Why is my IT support company so slow?

When IT support isn’t there when you need it, you can feel like you’re falling into a black hole with no way out. Not only does slow IT support response cause frustration for employees, it impacts your whole business. What you end up with is technology that hinders operations instead of enabling them. What happens when IT support is always slow or doesn’t show up at all? Employees lose confidence that IT can help so they stop calling support at all. People try to fix their own issues which diverts them from their work. They ask coworkers for IT help […]

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Bellwether Technology Corporation Receives SOC 2 Type 2 Accreditation

SOC 2 Type 2 Accreditation

(September 30, 2022 – New Orleans, LA) – Bellwether Technology Corporation has successfully completed its SOC 2 Type 2 audit and received attestation that the processes they use to handle sensitive information meets high standards for security. The Security and Organization Controls (SOC) framework is the basis for trust principles established by the American Institute of Certified Accountants. Use of this framework extends beyond the accounting industry to any company that wants to demonstrate to customers that they have the correct tools, processes and infrastructure in place to protect the data that they gather and store. Level 2 signifies that […]

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Replace Our Servers or Go to the Cloud?

Replace our servers or go the cloud?

If you still have your company servers onsite at your business location and you’re wondering if you should go to the cloud, the answer is probably – Yes. There are many reasons why this is a good idea, and for us here on the Gulf Coast, one of those reasons is hurricane season. Let’s make sure that we’re talking about the same thing when we say “cloud” because there are different kinds of cloud computing. For the purposes of this article, just think of the cloud as the utilization of servers for file storage and computing resources that are not […]

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