504-588-2000
525 St Charles Ave
Contact Us

5 Things Your IT Department Should Be Doing Right Now

COVID-19 has presented your IT department with a great opportunity After spending the last few weeks managing work-from-home requests, it is time for IT departments to take advantage of empty offices and quiet networks. Often times, important items are overlooked or put off, because of concerns over user impact. Here are 5 things your IT department should be doing right now. 1. Virtual Cleanup Review user accounts, group policy objects and Active Directory. Get current on all software, firmware, and bios technologies. Perform any maintenance that was postponed because it would require a device to be rebooted. Review configurations. Test […]

Read More

Know Your IT Strategy Priorities

The key to aligning IT with your business Given the variety of approaches and number of choices available in IT for small businesses, a certain amount of strategic planning ensures that your business applies technology as well as it should. To be reasonably effective and applicable, strategic planning needs context, which means you should have a very good sense of your overall priorities before you can begin to think about how IT should fit in. We have defined a set of nine IT-related priorities to help understand how our clients approach technology. We ask our clients to force rank the […]

Read More

Cybersecurity

Like much of IT, cybersecurity is not a one-size-fits-all proposition. The comprehensive approach that large enterprises should employ to identify and address risks and detect and respond to attacks is often out of reach for small businesses. Yet as the frequency and impact of cyberattacks on businesses of all sizes continues to grow, the typical small-business approach of taking the usual precautions and hoping for the best is proving to be inadequate. Many small-business owners are willing to do more to improve their cybersecurity but don’t know what else to do.  The number of options — whether products or services […]

Read More

Not Just Core Networks: The New Role of IT Services

Demands have changed in this cloud-based world. As the cloud and other developments continue to change the ways small businesses deploy and use technology, IT departments must adapt. Long gone are the days when most IT environments looked the same — a few Windows servers in a closet and a Windows PC on every desk — when all the IT department had to worry about managing core networks. Now we see a variety of different approaches and an overwhelming number of available applications. As a firm believer in technology’s ability to make a meaningful difference in a typical small business’s […]

Read More

Think Before You Click

Cybersecurity awareness is key for business. From a cybersecurity standpoint, the one behavior that leads to more headaches than any other for small or midsize businesses is people clicking (or otherwise acting) on things in emails that they shouldn’t. The IT team can help: Certainly scanning email for malware or signs of phishing is a must. Other techniques that detect and take action on the presence of malware on a computer or network have also proved effective, but there is only so much that anyone can do technically to mitigate the potential impact of email attacks. Cybersecurity Threats are more […]

Read More