managed services Archives - Bellwether Technology

Is My IT Services Company Understaffed?

Posted on May 15, 2022 by Merrick Sloss

When you’re disappointed with the service and results that you’re getting from your IT services company, it’s hard to pinpoint exactly why but one reason could be that they’re understaffed and overworked. The decline may have happened over a period of years or perhaps you’re a year into your relationship and it’s become apparent that the IT company can’t deliver what they promised. Either way, when your IT services company is understaffed, it shows up in your business as frustration, recurring problems, and plain incompetence. Is this happening to you? Let’s take a deeper look at what you might be […]

Employee Spotlight Series: Andrea Woolsey

Posted on December 16, 2020 by Merrick Sloss

Andrea Woolsey: the heart of the office Ask anyone at Bellwether, and they’ll tell you how much they love Andrea. She’s warm, hilarious, hardworking, and keeps the train on the tracks. As the gatekeeper for Bellwether’s Chairman, Poco Sloss, Andrea wears many hats. In addition to performing executive assistant duties for Poco, she is a sales assistant, servicing some choice client accounts. No two days are alike for Andrea, but that’s what she loves about her position, “I love that I can jump back and forth from executive assistant work to sales work. There are always wheels spinning!” Andrea first […]

Employee Spotlight Series: Matt Lax

Posted on December 2, 2020 by Merrick Sloss

Matt Lax: Bellwether’s IT swiss army knife Matt Lax’s affinity for technology began at a young age, “I was the weird kid that asked for appliances for my birthday so that I could take them apart and put them back together.” As Bellwether’s Escalation Engineer II, he gets to deploy this passion for problem solving and technological learning by tackling client issues that reach him at the end of the escalation chain. Growing up in Vermont, Matt was exposed to higher education and advanced tech from an early age. His father worked at a university and got Matt involved in […]

Employee Spotlight Series: Parker Bordeaux

Posted on November 18, 2020 by Merrick Sloss

Parker Bordeaux: a geographic information systems expert with a penchant for the visual arts Parker Bordeaux, a New Orleans native, joined Bellwether off the heels of completing his undergraduate degree in December 2014. At Vanderbilt, as a math major, Parker found a true passion in problem-solving, something he wished to carry into his career. “I love learning new things. That’s why problem-solving is so enjoyable because it provides an opportunity to learn and grow during process of finding out a solution. I knew I wanted a large component of my job to be problem-solving. I was fortunate to find a […]

IT Disaster Preparedness

Posted on November 16, 2020 by Merrick Sloss

‘Storm preparation’ is a term with which people across the gulf coast are intimately familiar. Most of the tools we need from June to November (and this year possibly longer) have become second-nature. Sandbags. Non-perishable foods. Battery-operated radios. Flashlights. But in the IT world, there are other tools we use in storm and disaster preparation, devices that are essential to any small business trying to stay afloat during a catastrophic event. As Bellwether’s Data Assurance Engineer, it is my job to use Backup and Disaster Recovery tools to protect our clients. These essential tools preserve a company’s files and servers […]

5 Things Your IT Department Should Be Doing Right Now

Posted on April 20, 2020 by Merrick Sloss

COVID-19 has presented your IT department with a great opportunity After spending the last few weeks managing work-from-home requests, it is time for IT departments to take advantage of empty offices and quiet networks. Often times, important items are overlooked or put off, because of concerns over user impact. Here are 5 things your IT department should be doing right now. 1. Virtual Cleanup Review user accounts, group policy objects and Active Directory. Get current on all software, firmware, and bios technologies. Perform any maintenance that was postponed because it would require a device to be rebooted. Review configurations. Test […]