
Professionals in the IT industry understand their work isn’t solely about technical issues. They also interact with the people behind the devices, and that involves fostering relationships in addition to solving computer problems. After building a long career in the industry, Bellwether Technology support specialist, Jennifer knows that often the best way to help someone with a technical issue begins with simply listening to their frustrations, so they feel heard. “I hate to be on the end of a computer that’s having problems, so I understand the frustration,” Jennifer explains. “If there’s something I can do to help that person’s […]
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