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Why Is My IT Support Company So Slow?

Why is my IT support company so slow?

When IT support isn’t there when you need it, you can feel like you’re falling into a black hole with no way out. Not only does slow IT support response cause frustration for employees, it impacts your whole business. What you end up with is technology that hinders operations instead of enabling them. What happens when IT support is always slow or doesn’t show up at all? Employees lose confidence that IT can help so they stop calling support at all. People try to fix their own issues which diverts them from their work. They ask coworkers for IT help […]

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Bellwether Technology Corporation Receives SOC 2 Type 2 Accreditation

SOC 2 Type 2 Accreditation

(September 30, 2022 – New Orleans, LA) – Bellwether Technology Corporation has successfully completed its SOC 2 Type 2 audit and received attestation that the processes they use to handle sensitive information meets high standards for security. The Security and Organization Controls (SOC) framework is the basis for trust principles established by the American Institute of Certified Accountants. Use of this framework extends beyond the accounting industry to any company that wants to demonstrate to customers that they have the correct tools, processes and infrastructure in place to protect the data that they gather and store. Level 2 signifies that […]

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10 Security Mistakes That Increase Cyber Risk

10 security mistakes that increase cyber risk

You could have gaps in cybersecurity that make you a bigger target for cyber criminals than you realize. In a world where a cyber attack happens every 39 seconds, it’s only a matter of time before your security blind spots are exploited. When that happens and you find yourself having to deal with the aftermath of a data breach, you’ll wish that you had locked the doors and windows to your network a lot tighter – and sooner. Creating and implementing an effective cybersecurity strategy takes resources of both time and money but a cyber-attack is going to eat up […]

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Replace Our Servers or Go to the Cloud?

Replace our servers or go the cloud?

If you still have your company servers onsite at your business location and you’re wondering if you should go to the cloud, the answer is probably – Yes. There are many reasons why this is a good idea, and for us here on the Gulf Coast, one of those reasons is hurricane season. Let’s make sure that we’re talking about the same thing when we say “cloud” because there are different kinds of cloud computing. For the purposes of this article, just think of the cloud as the utilization of servers for file storage and computing resources that are not […]

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5 Signs That It’s Time to Outsource Cybersecurity

5 signs it's time to outsource cybersecurity

Cybersecurity can no longer be considered something straightforward that a small IT department can handle. In fact, security has become a critical business capability. Add to that the continuous evolution of cyber-criminal tools and tactics, and the security needs of small businesses aren’t that much different from what enterprise organizations have. That’s why more and more business leaders are turning to outsourced cybersecurity services to ensure that they’re managing business risk and building resilience into their organizations. Resilience is the ability to defend against cyber threats and to bounce back if and when a cyber-attack happens. When it comes down […]

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What is a Managed IT Service Provider?

What is a managed IT service provider?

When you’ve decided that you’re done with underperforming IT and you’re looking for a way to turn your situation around fast, Managed IT Services is the solution. Your IT department may have done very well in the past to effectively manage IT and cybersecurity. However, there’s no denying that technology has evolved at a breakneck pace and continuing to do what you’ve always done isn’t going to keep up. You may never have considered bringing in third-party IT support because you think you can’t afford it, or you simply don’t feel like you know enough yet to make an informed […]

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Shaping His Own Destiny – Spotlight on Steve G.

Shaping his own destiny - spotlight on Steve G

Steve G. is the Scrum Master for Bellwether Technology’s software development team. Scrum is a framework that helps dev teams work together to create products that solve complex problems. Steve’s role is focused on moving the team forward. He takes upcoming requirements and input from stakeholders and distills it into reasonable chunks of work for the dev team to tackle. On a day-to-day basis, you’ll find Steve facilitating meetings, gathering information, communicating to stakeholders, and finding answers to questions. His activities resemble those of a Project Manager – and he’s certainly managing projects – but with Scrum, how the team […]

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How Do You Qualify for Cyber Insurance?

How do you qualify for cyber insurance

If you want to have a shot at qualifying for cyber insurance and get the best possible rates, you have to show that your company is effectively managing cyber risks. Unfortunately, it’s getting harder and harder to get cyber insurance even if you’re trying to renew an existing policy. If you don’t believe it, just have a look at a current application. When they’re considering your risk profile, insurance underwriters want to know what security controls you have in place. The answers to the questions on the application get technical really fast. In fact, most insurance companies are asking you […]

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What’s It Like To Transition To Managed IT Services?

What's it like to transition to managed IT services

What’s the transition to managed IT services going to be like? That’s the question that comes up next after you’ve decided that you need to do something different with IT, and managed services are the solution to your problems. Whether you’ve picked a provider or you’re still evaluating your short list, asking questions about what the transition to the new services will look like will help you to be prepared. The managed service provider (MSP) should have an established onboarding process that they follow to get clients started with services. The goal of onboarding is not just to get support […]

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Bellwether Technology Corporation is on the 2022 New Orleans Top Workplace List

Bellwether Technology Corporation is on the 2022 New Orleans Top Workplace List

(June 26, 2022 – New Orleans, LA) – Managed IT services company, Bellwether Technology Corporation, is on the 2022 list of Top Workplaces in New Orleans for the fourth year in a row. Placement on the list is based on employee responses to survey questions about their work environment and how their employer treats them. The Top Workplaces list is limited to 70 New Orleans companies and is published by The Times-Picayune and The New Orleans Advocate. You can view the list on https://topworkplaces.com/award/neworleans/2022/35-124/ The survey is facilitated by Energage LLC, a third-party technology partner. Bellwether’s inclusion reflects the company’s […]

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