Blog - Page 4 of 11 - Bellwether Technology

Online Portal Facilitates Communications for Bellwether Clients

Posted on December 1, 2022 by Merrick Sloss

What technology issues are our employees having? Are they getting the help they need? What’s coming up next on our IT roadmap? These are all examples of questions that the main contacts at each of our client companies can quickly answer inside of our online communications portal. Individual users can also get information that’s pertinent to them, whether it’s the status of a support request or a new training program that’s been assigned to them by their manager. The portal can even make client operations more efficient. For example, when it’s time to onboard new employees, requests for the hardware […]

7 Factors That Guide Cybersecurity Strategy

Posted on November 18, 2022 by Corey Crossman

If you don’t have a strategy that guides how your organization prevents and responds to cyber-attacks, you probably have gaps that are opening up the door to more risk than you can imagine. On the other hand, when you are strategic, you can be confident that what you’re doing isn’t just managing risk but actually lowering it. Lower Cyber Risk by Being Strategic How do you create a cybersecurity strategy that lowers cyber risk? The details are going to be specific to your company, but we’ll give you some talking points that should be included in your strategy discussions. Here’s […]

Signs You’ve Outgrown Your IT Support Provider

Posted on November 3, 2022 by Merrick Sloss

How does an IT support relationship go bad? It could be that you’ve outgrown your provider. It’s hard to know for sure if that’s the cause of your problems because the signs can be subtle. What’s more, the situation didn’t happen overnight but crept up on you slowly. Everything was great when you first started working together, but now you feel like you’re on a plateau, or maybe even going backwards. And that’s not just IT, but your whole business. When you outgrow your IT provider, it means that your needs are more than they can handle. It could be […]

What’s Involved with a Cybersecurity Assessment?

Posted on October 17, 2022 by Corey Crossman

“Do we need a cybersecurity assessment?” That’s what business leaders are asking as they wonder if their organization has gaps in their cybersecurity posture. Sometimes there’s a lack of confidence in the abilities of their IT team to stand up an effective cyber defense. More often than not, the decision to conduct a cybersecurity assessment has to do simply with the desire to get an objective view of what’s really going on with security. Whether you have a technical background or not, a cybersecurity assessment can answer a lot of questions, especially those that you didn’t think to ask. These […]

Here to Help – Spotlight on Ross

Posted on October 14, 2022 by Merrick Sloss

There’s often an audible sigh of relief heard over the phone, when Ross responds to a client support request and the person on the other end knows that their problem is going to be taken care of… fast. As a Support Specialist at Bellwether, Ross troubleshoots client issues all day long. The pace is fast as he moves from problem to problem, ranging from a simple password reset to a networking issue, but he loves it and can’t imagine doing anything else. Ross enjoys the variety that comes with each day, and he feels that the company sets him up […]

Why Is My IT Support Company So Slow?

Posted on October 12, 2022 by Merrick Sloss

When IT support isn’t there when you need it, you can feel like you’re falling into a black hole with no way out. Not only does slow IT support response cause frustration for employees, it impacts your whole business. What you end up with is technology that hinders operations instead of enabling them. What happens when IT support is always slow or doesn’t show up at all? Employees lose confidence that IT can help so they stop calling support at all. People try to fix their own issues which diverts them from their work. They ask coworkers for IT help […]

Bellwether Technology Corporation Receives SOC 2 Type 2 Accreditation

Posted on September 30, 2022 by Merrick Sloss

(September 30, 2022 – New Orleans, LA) – Bellwether Technology Corporation has successfully completed its SOC 2 Type 2 audit and received attestation that the processes they use to handle sensitive information meets high standards for security. The Security and Organization Controls (SOC) framework is the basis for trust principles established by the American Institute of Certified Accountants. Use of this framework extends beyond the accounting industry to any company that wants to demonstrate to customers that they have the correct tools, processes and infrastructure in place to protect the data that they gather and store. Level 2 signifies that […]

10 Security Mistakes That Increase Cyber Risk

Posted on September 21, 2022 by Corey Crossman

You could have gaps in cybersecurity that make you a bigger target for cyber criminals than you realize. In a world where a cyber attack happens every 39 seconds, it’s only a matter of time before your security blind spots are exploited. When that happens and you find yourself having to deal with the aftermath of a data breach, you’ll wish that you had locked the doors and windows to your network a lot tighter – and sooner. Creating and implementing an effective cybersecurity strategy takes resources of both time and money but a cyber-attack is going to eat up […]

Replace Our Servers or Go to the Cloud?

Posted on September 9, 2022 by Merrick Sloss

If you still have your company servers onsite at your business location and you’re wondering if you should go to the cloud, the answer is probably – Yes. There are many reasons why this is a good idea, and for us here on the Gulf Coast, one of those reasons is hurricane season. Let’s make sure that we’re talking about the same thing when we say “cloud” because there are different kinds of cloud computing. For the purposes of this article, just think of the cloud as the utilization of servers for file storage and computing resources that are not […]

5 Signs It’s Time to Outsource Cybersecurity

Posted on August 15, 2022 by Merrick Sloss

Cybersecurity can no longer be considered something straightforward that a small IT department can handle. In fact, security has become a critical business capability. Add to that the continuous evolution of cyber-criminal tools and tactics, and the security needs of small businesses aren’t that much different from what enterprise organizations have. That’s why more and more business leaders are turning to outsourced cybersecurity services to ensure that they’re managing business risk and building resilience into their organizations. Resilience is the ability to defend against cyber threats and to bounce back if and when a cyber-attack happens. When it comes down […]