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Space to Learn – Spotlight on Ryan

Space to learn - spotlight on Ryan

Ryan had been tinkering with PowerShell to do individual tasks for several years before he started working on the service desk for Bellwether. Although creating automations wasn’t technically in his job description at the time, he was curious to see what he could do with PowerShell and he asked for the opportunity to experiment. What he received was space to learn. Fast forward to the present, and Ryan is neck-deep in PowerShell every day as a Security Automation Engineer. You might say that discovering this application has led Ryan to his calling but he’s not just a fan. He’s fanatic […]

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Why You Need a vCISO

Why you need a vCISO

It used to be possible for a small IT team to do everything that needed to be done to set up a strong cyber defense. These days, most businesses need to bring in outsourced cybersecurity consulting services and the guidance of a virtual Chief Information Security Officer (vCISO) to navigate through the complexities of a multi-layered approach to cybersecurity. Why do you need a vCISO? Can you imagine a cruise ship without a captain? Operations in different areas of the ship might be able to take place on their own. The engines would run. The kitchen would prepare food. The […]

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Nonprofit President’s Bad Feeling About IT and What She Did About It

Nonprofit President’s Bad Feeling About IT and What She Did About It

Shelley* had been working for Onsite Health* as a consultant for several years when she was asked to lead the nonprofit as President. She accepted, excited to use her experience and skills in a new capacity. Along with her enthusiasm, however, Shelley had a bad feeling about the organization’s IT situation. Technology is important to anyone using the internet to communicate and conduct business. As a healthcare entity, Onsite Health’s compliance with HIPAA regulations is essential. But it wasn’t just security that Shelley was concerned about. She thought that they were missing out on opportunities to use technology to enable […]

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Bellwether Technology Corporation’s Security Operations Manager Earns CISSP Credential

Bellwether Technology Corporation’s Security Operations Manager Earns CISSP Credential

(December 5, 2022 – New Orleans, LA) Corey Crossman, Security Operations Center Manager at Bellwether Technology Corporation, is now a Certified Information Systems Security Professional (CISSP). Earning this certification not only validates Corey’s depth of knowledge about cybersecurity tactics but demonstrates his ability to lead a team in the creation and implementation of an effective cybersecurity strategy. The criteria to become a CISSP includes a successful score on the rigorous certification exam, plus work experience in the cybersecurity field, and a personal pledge to follow the code of ethics established by the certification body (ISC)2. “Although I’ve been working in […]

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Online Portal Facilitates Communications for Bellwether Clients

Online Portal Facilitates Communications for Bellwether Clients

What technology issues are our employees having? Are they getting the help they need? What’s coming up next on our IT roadmap? These are all examples of questions that the main contacts at each of our client companies can quickly answer inside of our online communications portal. Individual users can also get information that’s pertinent to them, whether it’s the status of a support request or a new training program that’s been assigned to them by their manager. The portal can even make client operations more efficient. For example, when it’s time to onboard new employees, requests for the hardware […]

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7 Factors That Guide Cybersecurity Strategy

7 Factors That Guide Cybersecurity Strategy

If you don’t have a strategy that guides how your organization prevents and responds to cyber-attacks, you probably have gaps that are opening up the door to more risk than you can imagine. On the other hand, when you are strategic, you can be confident that what you’re doing isn’t just managing risk but actually lowering it. Lower Cyber Risk by Being Strategic How do you create a cybersecurity strategy that lowers cyber risk? The details are going to be specific to your company, but we’ll give you some talking points that should be included in your strategy discussions. Here’s […]

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Signs You’ve Outgrown Your IT Support Provider

Signs You've Outgrown Your IT Support Provider

How does an IT support relationship go bad? It could be that you’ve outgrown your provider. It’s hard to know for sure if that’s the cause of your problems because the signs can be subtle. What’s more, the situation didn’t happen overnight but crept up on you slowly. Everything was great when you first started working together, but now you feel like you’re on a plateau, or maybe even going backwards. And that’s not just IT, but your whole business. When you outgrow your IT provider, it means that your needs are more than they can handle. It could be […]

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What’s Involved with a Cybersecurity Assessment?

What's involved with a cybersecurity assessment?

“Do we need a cybersecurity assessment?” That’s what business leaders are asking as they wonder if their organization has gaps in their cybersecurity posture. Sometimes there’s a lack of confidence in the abilities of their IT team to stand up an effective cyber defense. More often than not, the decision to conduct a cybersecurity assessment has to do simply with the desire to get an objective view of what’s really going on with security. Whether you have a technical background or not, a cybersecurity assessment can answer a lot of questions, especially those that you didn’t think to ask. These […]

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Here to Help – Spotlight on Ross

Here to Help Employee Spotlight on Ross

There’s often an audible sigh of relief heard over the phone, when Ross responds to a client support request and the person on the other end knows that their problem is going to be taken care of… fast. As a Support Specialist at Bellwether, Ross troubleshoots client issues all day long. The pace is fast as he moves from problem to problem, ranging from a simple password reset to a networking issue, but he loves it and can’t imagine doing anything else. Ross enjoys the variety that comes with each day, and he feels that the company sets him up […]

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Why Is My IT Support Company So Slow?

Why is my IT support company so slow?

When IT support isn’t there when you need it, you can feel like you’re falling into a black hole with no way out. Not only does slow IT support response cause frustration for employees, it impacts your whole business. What you end up with is technology that hinders operations instead of enabling them. What happens when IT support is always slow or doesn’t show up at all? Employees lose confidence that IT can help so they stop calling support at all. People try to fix their own issues which diverts them from their work. They ask coworkers for IT help […]

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